Director of Operations

Job Title: Director of Operations

Reports To: Church Leadership

Status: Exempt/Salaried, Full-time

Prepared By/Date: Michelle Ravan/August 2023

Approved By/Date: Van Barnhill/August 2023

Position Summary

The Director of Operations is responsible for financial recording and reporting, for external communications, for the IT infrastructure, and for the ‘outward face’ of East Cooper Baptist Church (ie. front desk). The position also has responsibility for campus facilities (maintenance, repairs, cleaning, safety & security). The position provides financial and ministry information to employees, Elders, Deacons, and to the congregation.

Roles and Responsibilities

• Oversees and works alongside the relevant department heads within Communications, Finance, Facilities, Human Resources, Technology, Maintenance, and Security.  
• Ensure efficient cross-functional collaboration and successful execution of projects and initiatives while driving the implementation of strategic initiatives and optimizing operational processes.

• Ensures that there is a preventative maintenance plan in place for major items and that day-to-day repairs are completed expeditiously. Ensures building and activities meet all federal, state, and local licensing and permit requirements.
• Provides risk assessments with regard to insurance, liability, and non-conforming activities or uses.
• Ensures that major contracts with suppliers are appropriate and cost-effective.
• Assists in developing and implementing long-term strategy for facilities usage and oversees deferred maintenance account, expenditures, and long-term usage strategy.
• Assists the SLT in goal setting, planning, prioritizing, and ministry implementation.
• Oversees and supervises Office Administrator position and responsibilities.

Qualifications and Requirements

• A passionate love for the Lord and a desire to serve in support ministries
• Affirm East Cooper Baptist Church’s Statement of Faith and commit to exhibit a lifestyle that is consistent
• Willing to become a member of East Cooper Baptist Church
• Undergraduate degree required; Master's degree preferred
• Minimum of five years of proven leadership and management with a high skill and competency level demonstrated
• Proven success with strategic planning and project management
• Thinks creatively and strategically to successfully mediate and negotiate with internal and external groups
• Able to effectively manage a diverse staff, multiple priorities, and tight time constraints
• Exhibit excellent written, verbal, and interpersonal communication skills